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Word Racing — Privacy Policy
Effective date: SEPTEMBER 17, 2026
This Privacy Policy explains how Word Racing (“Word Racing,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit www.wordracing.com, contact us, shop with us, or receive text messages from us. By using our website or services, you agree to this Policy.
We may collect the following types of information:
• Contact details — name, email address, phone number, and mailing/shipping address.
• Order information — products purchased, service requests, and related details.
• Payment information — processed securely by our payment provider; we do not store full card numbers.
• Communications — messages, inquiries, and preferences you share by form, phone, text, or email.
• Website usage — basic technical and browsing data collected through cookies and similar tools.
We collect information when you fill out a form on our website, create an order, sign up for our email list, call or text the shop, or otherwise communicate with us. We also collect limited website-usage data automatically through cookies.
We use your information to:
• Process and fulfill orders, service work, and shipping;
• Respond to inquiries, quotes, and missed calls;
• Send order, service, and appointment updates;
• Send marketing and promotional messages (such as new inventory or clearance alerts) where you have opted in;
• Improve our website, products, and customer service;
• Meet legal, tax, and regulatory obligations if required.
By providing your mobile phone number and opting in, you consent to receive text messages from Word Racing. Consent to receive marketing texts is not a condition of any purchase.
Program details:
• Types of messages: customer-care replies, order and service updates, responses to missed calls, and — with your opt-in — promotional messages such as inventory or clearance alerts.
• Message frequency: varies based on your interactions with us.
• Cost: message and data rates may apply, depending on your mobile carrier and plan.
• Opt out: reply STOP to any message to stop receiving texts at any time.
• Help: reply HELP for assistance, or contact us at 503-757-1776 / info@wordracing.com.
• Delivery: carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent will not be shared with any third parties.
We do not sell your personal information. We share information only as needed to operate our business — for example, with service providers who help us process payments, ship orders, send email, or run our text-messaging and website systems — and only to the extent necessary for them to perform those services. We may also disclose information when required by law.
As stated above, mobile opt-in and text-messaging consent data is never shared with third parties or affiliates for their marketing purposes.
We rely on trusted third-party providers to run our business, which may include an online-store and payment platform (Shopify), an email-marketing platform (Mailchimp), and a customer-messaging/CRM platform (Go High Level). These providers process information under their own privacy and security terms.
Our website uses cookies and similar technologies to keep the site working, remember preferences, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some site features.
We take reasonable administrative, technical, and physical measures to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
You may:
• Unsubscribe from marketing emails using the link in any email;
• Opt out of text messages by replying STOP;
• Request access to, correction of, or deletion of your personal information by contacting us at info@wordracing.com.
Depending on where you live, you may have additional rights under applicable privacy laws.
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can remove it.
We may update this Policy from time to time. The “Effective date” at the top shows when it was last revised. Material changes will be posted on this page.
If you have questions about this Policy or your information, contact us at:
Word Racing · 1382 SE 3rd Avenue, Suite #1, Canby, OR 97013
Phone: 503-757-1776 Email: info@wordracing.com
Website: www.wordracing.com